Please accept the marketing cookies to schedule a meeting.
HR at a Turning Point: From Administrative Manager to Strategic Partner?

16.10.2026

Author
Tim Bütecke
Insurance expert, Managing Director of FAKTOR MENSCH
Share Now:

bKV from Continentale Health Insurance: Plans, Benefits & Costs

Continentale Health Insurance divides its supplementary health insurance (bKV) offerings into three separate plan families: ConCEPT Choose, ConCEPT Choose Max, and ConCEPT Choose More. What they all have in common is the health budget principle, which employees can use to pay for outpatient and other services. ConCEPT Choose offers four options with budget levels of 400, 600, 800, and 1,200 euros per year, while ConCEPT Choose Max and ConCEPT Choose More each include five options with budget levels up to 1,600 euros. A total of 14 plan options, including combinable modules, are available, allowing employers to tailor the size of the health budget to their available funds and desired scope of benefits without having to switch between fundamentally different contract structures.

Reimbursement for outpatient services does not require advance payment by the statutory health insurance provider—invoices can be paid directly from the agreed-upon budget. This budget includes, among other things, services provided by alternative practitioners in accordance with the fee schedule for alternative practitioners, as well as osteopathy. The extent to which naturopathic treatments, medications, bandages, remedies, medical aids, and vision aids are reimbursed depends on the selected plan option, as does the specific coverage for preventive and travel vaccinations. This differentiation allows employers to consciously manage the level of benefits rather than adopting a rigid, one-size-fits-all package.

In the field of dentistry, professional teeth cleaning is firmly established in the list of benefits; teeth whitening is also included, depending on the plan. Preventive checkups, daily hospital allowance, and optional hospital services are also structured according to the plan, so the level of coverage varies between budget tiers and plan options. The offering is supplemented by digital health services: A video consultation with a doctor—provided as an assistance service with more than 80 participating physicians—is available daily from 8 a.m. to 10 p.m. and is provided by Continentale itself as a standalone service. In addition, there is a service for scheduling appointments with specialists and a medical hotline that facilitates access to medical advice outside of regular office hours.

From an organizational standpoint, this program is aimed at companies with ten or more employees—this minimum size applies uniformly to all three collective bargaining agreements. Under this group plan, a health assessment in the form of an individual risk assessment is not a prerequisite for inclusion in the health budget, since reimbursement is provided without prior payment by the statutory health insurance (GKV) anyway.

How budget carryovers, family coverage, and services for family members are handled is also determined by the selected plan option, as are the terms and conditions upon leaving the company. By selecting a plan, employers therefore also determine the extent to which these aspects are provided for their workforce.

With three scalable plan options and budget tiers ranging from 400 to 1,600 euros, Continentale’s offering is suitable both for smaller businesses with ten or more employees looking to get started with a manageable budget and for companies that want to offer a more comprehensive level of benefits. This classification is supported by external evaluations: Morgen & Morgen rated the 2025 offering “Very Good” (4 out of 5), and the IVFP awarded it a “Excellent” rating in 2024.

Rates

  • ConCEPT Choose (Budget Plan): Budget tiers 400 / 600 / 800 / 1,200 EUR/year · 4 plan options · for companies with 10 or more employees
  • ConCEPT Choose Max (Budget Plan): Budget tiers 400 / 600 / 800 / 1,200 / 1,600 EUR/year · 5 plan options · for companies with 10 or more employees
  • ConCEPT Choose More (Budget Plan): Budget tiers 400 / 600 / 800 / 1,200 / 1,600 EUR/year · 5 plan options · for companies with 10 or more employees

Services

  • Preventive screenings: covered differently depending on the plan
  • Alternative Practitioner: Yes, according to the GebüH (included in the budget)
  • Alternative Medicine: Regulations Vary Depending on the Plan
  • Osteopathy: included
  • Medications and medical supplies: covered differently depending on the plan
  • Medications: Regulations vary depending on the plan
  • Assistive devices: Regulations vary depending on the plan
  • Vaccinations: included depending on the plan
  • Travel vaccinations: included depending on the plan
  • Vision aids: Regulations vary depending on the plan
  • Professional teeth cleaning: included
  • Teeth Whitening: Included depending on the plan
  • Daily Hospitalization Benefit: Rules Vary by Plan
  • Optional services in hospitals: regulations vary depending on the plan
  • Digital Health Services: Video Consultations (Yes, video consultations with doctors as part of the assistance program (80+ doctors, daily from 8 a.m. to 10 p.m.; Continentale’s own service, no external provider listed), Yes, video consultations with doctors as part of the assistance program (80+ doctors, daily from 8 a.m. to 10 p.m.; Continentale’s own service)) · Specialist appointment service · Medical hotline
  • Budget carryover: governed by different rules depending on the pay scale
  • Upon leaving the company: regulations vary depending on the collective bargaining agreement
  • Services for Family Members: Regulations Vary Depending on the Plan
  • Family Coverage: Rules Vary Depending on the Plan

Costs

Premiums for Continentale’s supplementary health insurance (bKV) are based on the selected budget tier and the underlying rate schedule. Since ConCEPT Choose, ConCEPT Choose Max, and ConCEPT Choose More offer different tiers ranging from 400 to 1,600 euros per year, the choice of tier directly determines the annual reimbursement limit available per insured person.

The outpatient and dental services included in the respective plan—such as treatments provided by alternative practitioners, osteopathy, or professional teeth cleaning—are deducted from the health care budget. Since advance payment by the statutory health insurance provider is not required, the corresponding bills are deducted directly from the budget without the need to first obtain reimbursement from the insurance provider.

Whether and to what extent unused portions of the budget can be carried over to the following year varies depending on the collective bargaining agreement. By selecting a collective bargaining agreement and a budget tier, employers thus determine both the amount of the annual reimbursement limit and the rules governing its use.

External Reviews

  • Morgen & Morgen: Very Good (4/5) · 2025 — Rating
  • IVFP: Excellent · 2024 — Rating

FAQ

What plans does Continentale Health Insurance offer for supplementary health insurance (bKV)?

Continentale offers three plan packages: ConCEPT Choose, ConCEPT Choose Max, and ConCEPT Choose More. They differ in the number of plan options and the available budget tiers, but all range from an entry-level budget to higher tiers.

How high can the health care budget be at Continentale?

Depending on the collective bargaining agreement and the selected plan, the annual health budget ranges from 400 to 1,600 euros. ConCEPT Choose offers tiers up to 1,200 euros, while ConCEPT Choose Max and ConCEPT Choose More go up to 1,600 euros.

Are osteopathy and alternative medicine services covered under the Continentale plan?

Yes, osteopathy is covered under the plans, and services provided by alternative practitioners are reimbursed from the health budget in accordance with the fee schedule for alternative practitioners.

What digital services does Continentale offer in addition to the health budget?

Included is a video consultation with a doctor as part of the assistance service, with more than 80 participating doctors available daily from 8 a.m. to 10 p.m. This is supplemented by a service for scheduling appointments with specialists and a medical hotline.

How has Continentale's supplementary health insurance (bKV) been rated in external ratings?

Morgen & Morgen rated the 2025 offering “Very Good” (4 out of 5). In 2024, the IVFP awarded it the top rating of “Excellent.”